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Returns


We are very confident in the quality of our products, we offer a 1 year manufacturers warranty, increasing to 2 years when online warranty registration is completed. In the unlikely event you have any issues with your product, please simply fill out the form below. Our support team, will attempt to diagnose the issue and if this is not possible, we will issue you a return code which you can use to return your product to us so we can repair or replace your Unilite product. Please note:  It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

PLEASE DO NOT SEND YOUR ITEM BACK UNTIL YOU HAVE SPOKEN WITH US. Thank you.

    Full Name
    Email Address
    Telephone Number
    Address
    Town / City
    Postcode
    Country
    Product Name
    Date of Purchase
    Order Number
    Description of the issue
    Please supply a video or image showing the issue if possible.